RETURN & REFUND POLIC

Our return policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please email info@dragonbike.net and tell us:

1. Your Order Number.

2. The item you want to return.

3. The reason for return.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@dragonbike.net

 

SHIPPING YOUR RETURN

NORTH AMERICA

To return your product, you should mail your product to:

 

Dragonbike

c/o Narjis RC

725 River Rd Ste 32-257

Edgewater NJ 07020-1171

 

ALL OTHER COUNTRIES

To return your product, you should mail your product to:

 

Dragonbike

No.126, Guoguang Rd.,

South Dist., Taichung City 402,

Taiwan (R.O.C.)

 

PLEASE NOTE

You will be responsible for paying for your own shipping costs for returning your item unless it is our fault. Shipping costs are non-refundable. If you are shipping high value items, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

GOT ANY QUESTIONS?

If you have any questions about shipping, please contact us at info@dragonbike.net

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